PRE-ORDER POLICY
PRE-ORDER POLICY
Certain Iron Pulse drops may be released as pre-orders due to limited production runs and future transmission demand.
By placing a pre-order, you agree to the following:
PRE-ORDER ITEMS
Pre-order products are items purchased before production or full stock availability.
This allows customers to secure pieces from future transmissions before release.
PRODUCTION TIMES
Pre-order items may require additional production and processing time before shipment.
Estimated shipping windows will be provided where possible, but delays may occur due to:
• Manufacturing
• Supplier delays
• High demand
• Shipping disruptions
Iron Pulse will always aim to keep customers updated regarding major delays.
PAYMENT
Full payment is required at checkout to secure your pre-order item.
Orders are not reserved until payment has been completed.
CANCELLATIONS
Pre-orders may only be cancelled within 24 hours of purchase unless production has already started.
Once production begins, cancellations may no longer be possible as products are prepared specifically for customers.
REFUNDS
Refunds for pre-order items are only available if:
• The item cannot be fulfilled
• Iron Pulse cancels the order
• Required by consumer law
Please refer to our Refund Policy for further information.
SHIPPING
If your order contains both pre-order and standard items, the entire order may be shipped together once pre-order items are ready unless otherwise stated.
LIMITED TRANSMISSIONS
Certain pre-order items may never return once production closes.
Future transmissions may remain limited to preserve the identity of the movement and the exclusivity surrounding each drop.
CONTACT
For all pre-order enquiries, contact
ironpulsebusiness@gmail.com